FREQUENTLY ASKED QUESTIONS

What is kiln-dried firewood?

Kiln-dried firewood is wood that has been dried in a controlled oven (kiln) to reduce its moisture content below 20%. This ensures a hotter, cleaner, and more efficient burn compared to air-dried or “seasoned” wood.

Why is kiln-dried wood better than seasoned wood?

Kiln-dried wood:

  • Burns hotter and longer

  • Lights easier

  • Produces less smoke and creosote

  • Is bug- and mold-free

  • Can be stored indoors safely

It’s ideal for fireplaces, wood stoves, fire pits, and pizza ovens.

How can I return an item?

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. Is your firewood ready to burn?

es! All our firewood is kiln-dried and ready to burn immediately. No seasoning or drying time required.

How is the firewood packaged and delivered?

How is the firewood packaged and delivered?

We offer:

  • Netted bags, crates, and bulk pallets

  • Local delivery 

  • Nationwide shipping via trusted courier partners

  • (with stacking )

All wood is securely packed to stay dry and clean during transport.

CONTACT US FOR ANY QUESTIONS